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Do you close your office over the holidays? Or perhaps you run on a skeleton staff. Either way, you don’t want to spend your precious summer break worrying about IT problems. At least one [...]

Any interruption to your power supply is a problem not only because of the immediate impact on business operations but also because it’s a big contributor to IT disruption and equipment failure. [...]

Small business owners like myself are aware – no, painfully aware – that our clients are central to the success of our business. As I’ve discussed before, delighting clients is what drives the [...]

Have you ever watched one of those epic nature documentary scenes where wolves are preying on a herd of bison? The wolves eventually pick off a weak individual from the edge of the herd, while [...]

Let me give you a solid number to consider from the Australian Cyber Security Centre. In a period between 2014 and 2015, there were 15,000 malware compromises (as in, an incident where a system [...]

Just between you and me, I’ve learned some valuable lessons from office holiday closure ‘hiccups’ in the past. At least one client every year has a server problem during the Christmas break due [...]

I love heading to the beach during summer, but seasonal heatwaves bring some unfortunate realities. Bushfire season, wild summer storms and blocks of days over 35 degrees all push our emergency [...]

You’re travelling, the cost of data roaming is through the roof, and your hotel has free wi-fi, and you … … and you don’t connect. Right? I know how tempting it is to use free wi-fi when you’re [...]

I don’t know about you, but I’m pretty sick of cables. Cables running between desks … cables taped to the floor … rummaging through the sea of cables to find the one I need … There has to be a [...]